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Secrets to Retaining Clients for Your Professional Services Firm

Posted by Joelle Colosi on Thu, May 21, 2015 @ 03:00 PM

The lifetime value of a client for a professional services firm can be considerable. It's also an essential business truth that keeping an existing client is less costly than finding a new one. To achieve the most significant long-term value from your clients, it's never an effective client retention essay to build up sufficient customer loyalty to ensure the client will stay with you for as long as possible.

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Topics: client retention, professional services, feedback

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